Terms and Conditions

These Terms govern your use of FLE – DELF, TEF & TCF Prep ("the app", "we", "us"). By downloading or using the app you agree to them. If you do not agree, do not use the app.

The app

The app offers exam practice tests and study material, and AI feedback on writing. It is an independent study aid. It is not affiliated with or endorsed by the organizations that run the official exams, and it does not guarantee any exam result.

Your account

You may use the app as a guest or sign in with an account. You are responsible for activity under your account and for keeping its sign-in method secure. You can delete your account at any time from the app's settings, as described in the Privacy Policy.

Purchases, subscriptions and credits

• Paid plans and credit packs are sold through Google Play or the App Store, and their payment, renewal and refund terms apply.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel them in your store account settings.
• Credits have no cash value, cannot be transferred, and may be used only in the app.
• A plan's AI writing credits belong to the purchase, not to an account. The plan works on one account at a time: signing in with another account moves it there, and credits already used in the current period stay used. They reset at the start of each period and do not carry over.
• Credit packs you buy are added to the account you are signed in with. They stay with that account, cannot be moved to another account, and are lost if you delete the account.
• Refunds are handled by Google or Apple under their policies.

AI feedback

Writing feedback and scores are generated automatically by AI. They are estimates meant to help you practise. They may contain mistakes and are not official exam scores.

Acceptable use

You agree not to misuse the app. For example, you must not:

• copy, resell or redistribute its content;
• reverse engineer it or try to get around its purchases or limits;
• submit unlawful, abusive or infringing material;
• disrupt the service or other users.

Content and intellectual property

The app, its practice tests, explanations, audio, images and other content belong to us or our licensors and are protected by law. We grant you a personal, non-exclusive, non-transferable licence to use them for your own study. You keep ownership of the writing you submit, and you allow us to process it to give you feedback.

Ads and third-party services

The app shows ads and relies on third-party services, such as app stores, sign-in providers and ad networks, whose own terms apply. We are not responsible for third-party content or ads.

Termination

We may suspend or end your access if you break these Terms. You may stop using the app and delete your account at any time.

Disclaimer and limitation of liability

The app is provided "as is" and "as available", without warranties of any kind. To the extent the law allows, we are not liable for any indirect, incidental or consequential damages, or for loss of data or exam outcomes, arising from your use of the app. Our total liability is limited to the amount you paid us in the 12 months before the claim.

Changes to these Terms

We may update these Terms from time to time. Changes are posted on this page with a new "last updated" date. If you keep using the app after a change, you accept the updated Terms.

Contact us

Questions about these Terms: [email protected].